E-governance Gaining Momentum in India

A few weeks ago, Vinay wrote about the growing business opportunities in the e-governance sector. An exciting recent development in this area has been the announcement by the Government of India of knowledge kiosks being set up in Panchayats. The project is sponsored by the E-governance in Panchayati Raj Institutions (e-PRIs) and is projected to be completed in three years. Such a large-scale introduction of information technology at the Panchayat level opens up the rural market for entrepreneurs. There are a number of possibilities for public-private partnerships in delivering solutions within sectors such as education, healthcare, micro-finance, etc.

The progress of e-governance models has been slower than expected in India. Some of the challenges facing this sector were discussed at the Lok Sabha panel on e-governance. At this panel, Prof. Bhatnagar of IIM-A discussed the flaws in the strategy on e-governance: Continue reading

Advertisements

In Theory v. In Practice: The India Development Gateway

In line with its National E-Governance Plan, the Government of India recently launched the India Development Gateway, which seeks to “foster inclusive growth and empower its rural users through relevant information in six languages – Hindi, Telugu, Tamil, Marathi, Bengali and English.” In addition, the portal aims to provide information on agriculture, health, primary education, rural energy and e-governance, namely in the form of government schemes and other services.

Before I go any further, a primer on the National E-Governance Plan:

The Government of India has formulated the National E-Governance Plan with the vision of providing all government services in an integrated manner at the doorstep of the citizen, at an affordable cost. The NeGP initiatives consist of 26 Central, State and Integrated Mission Mode Projects (MMPs) along with 8 other support components for rapid introduction of e-governance in the country. The NeGP envisions a three pillar model for delivery of “web-enabled Anytime, Anywhere access” to information and services in rural India.

According to President Patil, the gateway has the potential to benefit a large swath of the rural population:

“A space has been created in the virtual world where knowledge and experience transcend geographical distances to benefit citizens at the last mile,” said President Patil in her address.

The portal would help connect panchayats across the country, making them “knowledge hubs” and help inform on various government schemes and their benefits, said the President.

This initiative is yet another attempt to harness the untapped power of information technology for the benefit of the rural poor. Minister of Communication and Information Technology, Thiru Raja, “expressed hope the portal would help synergise different government initiatives by becoming a nerve centre of knowledge for the rural masses.”

The question that remains unanswered is this – what vehicle will the rural poor use to access these services?

Continue reading